We decided to brand our oil as a "HAIR + SKIN OIL" to make things more clear for everyone! ‘Everything Oil’ seemed too confusing and we want people to realize that this oil is SO versatile and multi-purpose and that it is essentially made for both the hair & skin!
We also added new ingredients such as ROSEHIP SEED OIL and increased the organic almond oil in our formulation to make this oil even more nourishing & healing!
The shelf life of each product is listed on the products page & labels. The shelf life for our products are 12 months. To ensure a long shelf life, store products in a cool & dark place away from direct sunlight.
Due to the products containing essential oils, it is safer to abstain from using during pregnancy or using on children under the ages of 13. Overall, we advise that you consult with your doctor before using our products.
All items ordered and paid for will ship within 1-2 business days (excludes weekends and holidays) unless otherwise noted in the description of the product or on our website.
For U.S. Orders: Please allow up to 4-7 business days for your order to arrive for standard shipping (Asendia, DHL Global Mail, UPS MI, UPS, DHL Express, FedEx, USPS).
For International Orders: Please allow up to 7-30 days for your order to arrive after shipping (Asendia, DHL Global Mail, UPS MI, UPS, DHL Express, FedEx, USPS). Usually, it will arrive sooner, but customs departments do have the right to hold items and there is not much we can do about this. Also, we do not pay for anything to be released from customs to you.
Due to COVID-19, there are slight delays. Cost of shipping is subject to change in the future.
There are a number of reasons why you may not have received your package yet.
Please keep in mind, there are widespread delays due to high seasonal volumes for ALL carriers.
COVID-19 regulations, lockdowns, and closed borders can impact transportation and vary within US states and countries all over the world.
Carriers are also following strict sanitization procedures which make the processing/shipping time longer than usual.
If your US shipment has not arrived after 20 days or if your International shipment has not arrived after 35 days, please email us at firstname.lastname@example.org.
We appreciate your patience and we deeply apologize for the inconvenience of any delays!
It may look like your package is not moving and is still in our warehouse in Cicero, IL.
However, since we use Standard Shipping, this means that the tracking info will only update through milestones which means that your package will only update when its close to your local post office.
Keep in mind, even though it is not updating you as frequently, your package is still IN-TRANSIT and traveling so it may not update for 10-15 days until it has been delivered to it's destination!
All sales are final. Unfortunately, we do not offer refunds/exchanges or cancellations/returns at the moment. In the unlikely event a product arrives damaged or lost, please email email@example.com.
We make sure to send your orders as quickly as possible. So as soon as the payment is accepted and the order is confirmed, it is immediately in the process to be shipped. This, unfortunately, means NO changes can be made to your order once it is placed.
However, at the moment, we cannot ship to the following countries due to freight restrictions: Åland Islands, Bahamas, Belize, Benin, Bhutan, Bolivia, Bouvet Island, British Indian Ocean Territory, British Virgin Islands, Burkina Faso, Burundi, Central African Republic, Christmas Island, Comoros, Cook Islands, Cuba, Djibouti, Dominica, Equatorial Guinea, Eritrea, Falkland Islands, Fiji, Finland, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Gibraltar, Guinea-Bissau, Heard & McDonald Islands, Iran, Jersey, Kiribati, Kosovo, Laos, Lesotho, Liberia, Libya, Malawi, Marshall Islands, Mauritania, Mayotte, Montserrat, Myanmar (Burma), Nauru, Netherlands Antilles, New Caledonia, Niue, Norfolk Island, North Korea, Norway, Palestinian Territories, Papua New Guinea, Pitcairn Islands, Samoa, Sierra Leone, Solomon Islands, Somalia, South Georgia & South Sandwich Islands, South Sudan, Sudan, Suriname, Svalbard & Jan Mayen, Syria, Timor-Leste, Togo, Tokelau, Tonga, Turks & Caicos Islands, Tuvalu, Vanuatu, Wallis & Futuna, Western Sahara, and Yemen.
To reach us, please email firstname.lastname@example.org or contact us through our contact page by clicking here! We will be happy to assist you.